UX Researcher, Developer Experience

Stripe

Summary

This job involves leading UX research efforts to drive product strategy, collaborating with cross-functional teams, and enabling others to apply research skills to enhance user experiences and product development at Stripe.

What you'll do

Lead critical research efforts and conduct multi-phase, mixed-method studies that deepen understanding of user experience and drive product strategy
Prioritize research needs and approaches across work streams to ensure impact by delivering actionable insights
Work collaboratively with business leads, product managers, designers, and engineers to ground decisions in user needs and insights
Enable others to learn and apply research skills by building research programs, platforms, and toolkits
Disseminate research insights to enhance understanding of user needs and identify innovative opportunities

Requirements

Has 3+ years relevant user research experience working on digital experiences and specialize in generating actionable insights that drive impact
Has a desire to do hands-on research and work on an early-stage team, from planning and recruiting to analysis and insights delivery
Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics