Senior Technical Writer - Application Observability (Remote, USA))
Grafana Labs
Summary
This job involves producing high-quality documentation and guides for Grafana Labs, collaborating with various teams to ensure products are user-friendly and quickly adopted, and continuously improving existing documentation.
What you'll do
- Work closely with other senior technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
- Plan, research, develop, and write high-quality content tailored to Grafana customers.
- Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful.
- Write content for beginning users, such as examples and getting started guides.
- Work with the documentation manager, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.
Requirements
- Experience using or documenting enterprise and/or cloud software for a developer audience.
- Experience working with Git and Github.
- Experience working remotely.
- Experience with software testing services and tools.
- Experience working in a docs-as-code environment.
Apply
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