Technical Writer, Internal Engineering
Stripe
Summary
Join the technical writing team at Stripe to improve and create documentation for internal tools, ensuring engineers can quickly ship reliable code with minimal cognitive overhead.
What you'll do
- Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity
- Function autonomously in a dynamic work environment, grappling with ambiguous problems
- Ensure documentation meets the needs of the full range of Stripe engineer personas
- Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers
- Consolidate documentation from multiple content sources into a cohesive, discoverable user experience
- Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform
- Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content
Requirements
- 3+ years of Technical Writing experience
- 6+ years of total technical experience (including Technical Writing)
- Adept at communicating technical concepts clearly and precisely
- A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment
- Experienced with information architecture for large sets of documentation
- A user-first approach to understanding what’s needed and the ability to deliver concrete, iterative deliverables
- Skilled at pattern-matching with how engineers think and being curious about technical areas you haven’t encountered before
- Able to quickly iterate and improve
- Is proficient with HTML, Markdown, Git, and command-line tools
- Comfortable with GitHub/Git and the general pull request process
- A perpetual learner and teacher
Apply
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