Sr. Technical Writer

Databricks

Summary

Join Databricks in a period of tremendous growth and innovation as a Sr. Technical Writer, where you will play a critical role in customer success by creating compelling content for data scientists, data engineers, and data analysts to utilize Databricks effectively for data analytics, machine learning, and AI opportunities.

What you'll do

Write high-impact documentation for all parts of the data science and data engineering lifecycle including tutorials, API and command references, and best practices guides.
Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
Collaborate closely with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario-based guidance.
Help drive a use-case-based information-architecture approach to organizing content.
Help us continually improve our authoring and production tools and processes.
Edit content contributed by engineering and the field for technical accuracy, grammar, usage, adherence to style, and fit within information architecture.
Manage contributed articles through technical review, content edits, and publication.

Requirements

4+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience
Strong cross-functional collaboration and professional communication skills
Mastery of the tools of the technical writer: consistent voice, straightforward and lively style, understanding of the rules of grammar and usage
Experience working with data products
Experience working with cloud platforms
Demonstrated understanding of information architecture concepts and how to apply them to a constantly-changing website
Proven project management skills
Strong analytical skills, with excellent problem-solving abilities
Experience performing data analysis to drive decision-making
Experience with working with security and privacy products