Community Manager

Cloudflare

Summary

Experienced and empathetic Community Manager sought to cultivate and amplify the global community at Cloudflare, collaborating across various teams to recognize and reward community members, support community platforms, and gather insights to influence developer products.

What you'll do

Cultivate and establish relationships with developers throughout our community
Be a thoughtful point of contact for community members to help recognize, reward and amplify the work they're doing with Cloudflare
Collaborate with product and customer support to get answers to product questions posted on our community forums and Discord server
Support the operation of our community platforms (Discourse and Discord) and in-person meetups program
Influence the direction of our developer products by gathering insights from our developer community

Requirements

Minimum 6 years experience as a Community Manager, Developer Relations, Product Management or related role
Extensive knowledge of developer ecosystems
Great conflict resolution skills and high empathy
Experience with Cloudflare Workers
Familiar with admin level functions of at least 2 community management platform, SQL skills to extract & report on community activity and performance
Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders