Technical Success Manager

Braze

Summary

As a Technical Success Manager at Braze, you will leverage your technical expertise to help customers adopt and maximize the platform's capabilities, providing strategic and technical guidance for achieving their business goals.

What you'll do

Technical Solution Development and Implementation
Technical Consulting
Technical Knowledge Management
Product Feedback

Requirements

You have a strong technical background with experience in roles requiring the use of technical skills and knowledge. You're familiar with SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics and/or Basic Programming (Javascript, Python, HTML etc.)
You possess strong communication skills, with the ability to explain complex technical concepts to a non-technical audience, as well as engage highly technical audiences with credibility. Your written and verbal skills are exemplary, and your follow-up skills are unparalleled
You're known for being a team player. You're willing to assist your peers and cross-functional partners and actively contribute to internal projects
You have a high level of intellectual curiosity about new technologies and are comfortable adapting in a fast-paced technology environment
You're excited about being a key player in shaping the future of our customer’s technical experience. You're ambitious, driven, and looking for a role where you can make a strong impact