Sr. Technical Writer, Machine Learning & AI

Databricks

Summary

Passionate technical writers with a background in data science and engineering are sought to join Databricks in creating compelling content for machine learning and artificial intelligence tools, contributing to customer success and innovation in the field.

What you'll do

Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
Collaborate closely with customer-facing technical staff on best practices, onboarding material, and other scenario-based guidance.
Help drive an information-architecture approach to organizing content based on customer use cases.
Help continually improve authoring and production tools and processes.
Edit content for technical accuracy, grammar, usage, adherence to style, and fit within information architecture.
Manage contributed articles through technical review, content edits, and publication.
Create videos and diagrams to help customers grasp concepts and workflows in data science.

Requirements

4+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience
Strong cross-functional collaboration and professional communication skills
Mastery of technical writing tools and style
Experience working with data products
Experience working with cloud platforms
Demonstrated understanding of information architecture concepts
Proven project management skills
Proficiency in Markdown-style formats with Git and GitHub
Strong analytical skills with excellent problem-solving abilities
Experience using data and customer feedback to drive decision-making
Experience creating instructional video and visual media
Hands-on experience with AI and machine learning techniques
Working knowledge of Python in data science