Senior Developer Advocate

PagerDuty

Summary

This job involves being a Senior Developer Advocate at PagerDuty in Lisbon, focusing on creating technical content, engaging with technical communities, and serving as a subject matter expert for peers in incident response, product security, and customer experience.

What you'll do

Write, speak about, and help invent the future of the PagerDuty platform, with a focus on the developer audience and incident response.
Create and deliver content about topics relevant to the PagerDuty developer audience that drive community engagement.
Represent PagerDuty at developer conferences by presenting relevant technical talks.
Respond to questions, engage with community members, and generally participate in the PagerDuty community as well as other technical communities.
Create and manage relationships with software developers who are interested in using and extending PagerDuty APIs.
Build sample apps, extensions, and integrations with both PagerDuty APIs and Rundeck.
Improve the developer experience of using PagerDuty by creating or curating tools to support popular languages (Java, Go, Python, Node, C#, etc.)
Define open source practices for PagerDuty, including creating standards around open source project maintainership.
Host and run events (hackathons, workshops, etc) to encourage developers to build on top of PagerDuty’s APIs.
Support PagerDuty’s developer portal, help manage documentation of the PagerDuty API and represent community developer interests back to Product and Engineering teams.

Requirements

3+ years experience in software development or working closely with developer audiences (i.e., as a software architect or cloud solution architect)
Significant coding experience in 1-2 languages, high level of comfort writing code that leverages APIs
Prior track record of presenting either written or speaking content to developer audiences (blog posts, conference talks, webinars, podcasts, etc)
A passion for learning new technologies and creatively applying them to community and customer use cases
Active participation in existing open source or other technical communities
Ability to thrive in a fast-moving and often ambiguous environment
Ability to travel (min 25%)