Technical Writer - (Remote, USA)

Grafana Labs

Summary

We are seeking a Technical Writer to create comprehensive documentation and guides for Grafana Labs, collaborating with various teams to ensure user-friendly content that facilitates product adoption.

What you'll do

Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements.
Plan, research, develop, and write high-quality content tailored to Grafana customers.
Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful.
Write content for beginning users, such as examples and getting started guides.
Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need.

Requirements

Experience using or documenting enterprise and/or cloud software for a developer audience.
Experience working with Git and Github.
Experience working remotely.
Experience with software testing services and tools.
Experience working in a docs-as-code environment