Community Manager

CircleCI

Summary

Passionate Community Manager sought by CircleCI to nurture and grow a vibrant community of developers, fostering unity and collaboration through meaningful relationships and valuable resources.

What you'll do

Develop and execute a comprehensive community engagement strategy, both online and offline.
Represent CircleCI in various developer forums and platforms, providing resources, answering queries, and building relationships.
Plan, coordinate, and execute community events and meetups to foster engagement and build stronger relationships within the community.
Identify key community members and leverage their expertise to assist others and foster a collaborative environment.
Create and manage a content calendar for community engagement, including blog posts, webinars, Q&A sessions, and other relevant content.
Support the Global Events Manager to identify relevant events, securing internal and external high quality speakers, panelists and workshop facilitators.
Support the content and social media teams to create, share and amplify community orientated content that aligns with our brand.
Coordinate with other departments to address community feedback and concerns.

Requirements

Experience in community management, preferably within a tech or developer-focused company
Proven experience in measuring and reporting on community health and growth, and taking a data-driven approach to community management
Exceptional communication and interpersonal skills, with the ability to build strong relationships
Experience planning and executing events, both online and offline
Strong understanding of developer communities and the ability to engage with them effectively
Proactive problem solver with a strong sense of ownership and a 'get things done' attitude
Experience with social media management and content creation
Proficiency in using community platforms, social media, and CRM software
Self-starter with the ability to work independently and as part of a team
Passionate about helping and empowering others, particularly within the developer community